In-store dating, free tattoos and champagne – 5 ways to boost loyalty and attention

As a retailer, you’re no longer confined by common business hours. A web shop can help build some extra income while you’re sleeping, but there’s something else that can’t be acquired through great products or an SEO strategy.

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How a “Hey Fido!” will boost your customer loyalty

How do you build an army of loyal customers? Last week on Business Hacks we looked at how you can keep track of the amount of returning customers you have and some easy ways to ask for feedback on how you’re doing. Then what? Continue reading How a “Hey Fido!” will boost your customer loyalty

How to turn angry customers into fans

It doesn’t matter how awesome your food is – or that your friends think you’re a social genius. Facing angry customers is inevitable for anyone running a restaurant, food truck or food stand. Follow these five steps and transform difficult moments into positive customer experiences.

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British women stay longer with their hairdressers than with their husbands

Yes, it’s true. According to a new poll: British women DO stay longer with their hairdressers than with their husbands. Surprised? Almost half the population admit their regular stylist knows too much about their lives. Here we reveal the secret to hairdressers’ magical loyalty concept.

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Yelp! What should I do with my positive Yelp reviews?

New to Yelp? Then you probably know the feeling of getting an awesome review. You can’t wait to call your mom, brag to your mates, and spread the word to the…world. But wait! Knowing how to deal with positive customer reviews is just as important as being able to deal with the negative ones. Here are the basics of how to make the most of your great reviews.

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How to keep your loyal customers when it’s time to grow the team

Recruiting staff is an essential part for any business, especially in an expanding one. But getting a new person onboard is something most business owners are anxious about. The human factor is both exciting and terrifying.

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